Happy St. Patrick’s Day

Happy St. Patrick’s day! For those of you living under a Shamrock, St. Patrick’s Day is a cultural and religious celebration held on March 17th.   A day of revelry, good food, great beer

A Memo From The Office Fridge

Stop, just stop! It’s too much! You open me, you close me. You love me, you leave me. You steal Joe’s yogurt and I’m stuck with the blame while my door is slammed.

Most Brains Win

by Verne Harnish, The “Growth Guy”   What do Google, Facebook, MySpace, YouTube, eBay and Wikipedia have in common?

The Growth Guy

Revenging Of The Customer: JUST RESPOND AND SAY “YES” by Verne Harnish “Growth Guy” September 21, 2010 12:36 PM ET “The answer’s yes…now what’s the question?” Customer service doesn’t get any more basic than this, unless answering the phone (and responding) is a challenge!  It’s been a long time since I’ve ranted and raved about…

More Words of Wisdom

Daily Adrenaline Meeting by Verne Harnish “Growth Guy” It used to take days for issues to work their way to the top to get authority reallocate resources,” says Tony Petrucciani, CEO of computer services firm Single Source Systems. “Now it’s like FedEx. It’s there by 10:30. There is one indispensable routine; one absolute essential habit…